Manager

Workstream; Detroit (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Culver's in Detroit is seeking a dedicated shift supervisor to lead the crew, ensure guest satisfaction, uphold quality, and maintain cleanliness. This role requires strong communication, team leadership, and adherence to food safety standards.

The position includes an 8-week training at another Culver's restaurant, paid at 40 hours per week, with ServeSafe certification covered at the end of training.

Qualifications

• Ability to foster and encourage open communication, teamwork and cooperation.
• Results driven with minimum of two years leadership experience or equivalent combination of education and experience.
• ServeSafe certification is required and can be completed during 8 week training program.

Responsibilities

• Runs shifts effectively to ensure quality products, excellent guest service and restaurant cleanliness while maintaining labor and food costs.
• Follows and implements restaurant policies and procedures effectively holding team members accountable for their actions and/or behaviors.
• Ensures the accurate completion and follow through of all food safety practices and employment law compliance. Promptly communicates any questionable behaviors or infractions with General Manager.
• Demonstrates positive and effective role modeling for team members as a coach and mentor to promote team member growth and the development of a high performing team.
• Routinely monitors and coaches team on safety and best practices related to the Culver’s hazard communication program and workplace safety.
• Performs restaurant opening and closing procedures effectively.
• Monitors inventory levels to ensure adequate supply for shift based on current restaurant sales.
• Holds team accountable for following proper uniform standards including and grooming and jewelry guidelines.
• Performs any other miscellaneous job duties as assigned.

Job description

JOB SUMMARY

Maintains high standards of ethics and provides leadership, direction, and opportunity to the True Blue Crew to ensure that every guest who chooses Culver’s® leaves happy.

Will be required to complete 8 week training course at another Culver's Restaurant. Will be paid 40 hours a week during training and until restaurant opens. Must have ServeSafe certification at the end of the 8 week training course - we pay for all training.

ESSENTIAL FUNCTIONS

• Runs shifts effectively to ensure quality products, excellent guest service and restaurant cleanliness while maintaining labor and food costs.
• Follows and implements restaurant policies and procedures effectively holding team members accountable for their actions and/or behaviors.
• Ensures the accurate completion and follow through of all food safety practices and employment law compliance. Promptly communicates any questionable behaviors or infractions with General Manager.
• Demonstrates positive and effective role modeling for team members as a coach and mentor to promote team member growth and the development of a high performing team.
• Routinely monitors and coaches team on safety and best practices related to the Culver’s hazard communication program and workplace safety.
• Performs restaurant opening and closing procedures effectively.
• Monitors inventory levels to ensure adequate supply for shift based on current restaurant sales.
• Holds team accountable for following proper uniform standards including and grooming and jewelry guidelines.
• Performs any other miscellaneous job duties as assigned.

QUALIFICATIONS

Ability to foster and encourage open communication, teamwork and cooperation.

Results driven with minimum of two years leadership experience or equivalent combination of education and experience.

ServeSafe certification is required and can be completed during 8 week training program.

PHYSICAL REQUIREMENTS

• Stands for long periods of time without sitting
• Walks fast paced during shifts. Bends, reaches and stoops
• Lift / carry 10 lbs or less Constantly;
• Lift / carry 11-20 lbs Frequently;
• Lift / carry 21-50 lbs Occasionally;
• Lift / carry 51-100 lbs Rarely

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.