Shift Leader

Dunkin' | Prayosha M LLC; Mahwah (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members and ensure excellent guest experiences. You will set goals, assign tasks, and motivate the team while upholding brand standards.

This role emphasizes leadership, teamwork, and delivering a friendly, efficient service in a fast-paced environment.

Qualifications

• Experience leading teams in a fast-paced environment.
• Ability to coach and motivate crew members.
• Strong focus on guest satisfaction and brand standards.

Responsibilities

• Coach Crew Members throughout shifts to uphold Brand standards and guest experience.
• Set goals and assign tasks, monitoring performance.
• Motivate team, celebrate successes, and provide timely feedback.

Skills

Leadership

Team coaching

Guest experience

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard