Shift Leader

Dunkin | Frangakis Network; Beachdale (CT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Team-oriented environment

Job summary

Dunkin franchise location is seeking a Shift Leader to coach Crew Members during shifts, ensuring adherence to Brand standards and delivering a friendly guest experience. The role involves setting goals, assigning tasks, and motivating the team, while recognizing achievements and giving timely feedback.

Benefits include competitive wages, a team-oriented environment, and strong potential for growth within the company for dedicated employees.

Qualifications

• Experience coaching and training crew members.
• Strong guest service orientation and communication skills.
• Ability to set goals, assign tasks and provide timely feedback.

Responsibilities

• Coach Crew Members during shifts to meet Brand standards and deliver a friendly guest experience.
• Set goals, provide job assignments, and motivate others.
• Celebrate successes and provide timely feedback.

Skills

Coaching

Team leadership

Guest experience

Communication

Tools

POS system

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard