Shift Leader

Dunkin' | C&P Donuts LLC; Lee (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Awesome team environment

Growth opportunities

Job summary

The Dunkin' franchisee is seeking a Shift Leader to coach Crew Members across shifts, ensuring operational Brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while delivering timely feedback.

This role offers the chance to grow with the company within a fast-paced team, focusing on teamwork, guest satisfaction, and disciplined execution of brand guidelines at our Massachusetts location.

Qualifications

• Experience coaching a team during shifts.
• Ability to uphold Brand standards and deliver guest experience.
• Strong communication and organizational skills.

Responsibilities

• Coach Crew Members throughout shifts to meet standards and guest experience.
• Set goals, assign tasks, and motivate team with timely feedback.

Skills

Leadership

Coaching

Customer service

Teamwork

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard