Shift Leader

Ontario Trillium Foundation; Lewisville (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Growth and development opportunities

Paid time off

Health, Dental, Vision, and Life Insurance

401k with employer contribution

Job summary

Ontario Trillium Foundation in Lewisville, Texas is seeking a Shift Leader to create a positive work environment and enhance guest experiences. The role involves managing team operations and ensuring service and sales goals are met. Candidates should have at least 1 year of experience in retail or restaurants, along with some supervisory experience. Benefits include competitive pay, flexible scheduling, and full-time benefits such as health insurance and paid time off.

Qualifications

• 1 year restaurant or retail experience required.
• 1 year supervisory experience preferred.
• Food Safety trained – certification is preferred.

Responsibilities

• Communicate job expectations and responsibilities to employees.
• Ensure guest service goals are met and shift is adequately staffed.
• Control costs while driving service and sales goals.

Skills

Fluent reading and writing in English

Basic computer skills

Math and financial management

1 year restaurant or retail experience

1 year supervisory experience (preferred)

Food Safety trained (certified preferred)

Job description

Overview

Shift Leaders are a critical in creating a respectful and positive environment and to our day to day operations. They are responsible for organizing and managing the team as they prepare for and deliver an exceptional guest experience in a clean and safe restaurant. Shift Leaders must effectively communicate with the management team to ensure our sales, labor, and profitability goals are met.

Responsibilities

Team Environment

• Communicate job expectations and shift responsibilities to employees
• Hold team members accountable for performance accurately and respectfully
• Support the development of team members

Operational Excellence

• Create and maintain a guest focused culture
• Ensure Brand standards, recipes, and systems are executed
• Ensure shift is staffed and meets guest service goals
• Ensure shift has adequate product for use and prepared as directed
• Action plans to ensure a safe, secure, and healthy environment
• Action plans to drive system improvements

Profitability

• Control costs while also driving service and sales goals
• Manage in-restaurant cash and banking procedures to standard
• Execute promotions with team training and sampling

Skills / Qualifications

• Fluent reading and writing in English
• Basic computer skills
• Math and financial management
• 1 year restaurant or retail experience
• 1 year supervisory experience (preferred)
• Food Safety trained (certified preferred)

Competencies

• Guest Focus
• Passion for Results
• Problem Solving and Decision Making
• Building Effective Teams
• Interpersonal Relationships and Influence

Compensation and Benefits

• Competitive pay
• Flexible schedules
• Growth and development opportunities
• Full time employees are eligible for: Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution