Restaurant Shift Leader

Ontario Trillium Foundation; Detroit (MI); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Growth and development opportunities

Health, Dental, Vision, Life Insurance

Job summary

Ontario Trillium Foundation in Detroit, MI seeks a Shift Leader to organize and manage the team, ensuring an exceptional guest experience in a clean, safe restaurant environment. You will communicate with management to meet sales, labor, and profitability goals and lead staff during shifts.

Ideal candidates have at least 1 year in restaurant or retail with supervisory experience preferred, fluency in English, and basic computer skills. Competitive benefits and growth opportunities are offered.

Qualifications

• Fluent reading and writing in English.
• Basic computer skills.
• Math and financial management.
• 1 year restaurant or retail experience.
• 1 year supervisory experience (preferred).
• Food Safety trained (certified preferred).

Responsibilities

• Communicate job expectations and shift responsibilities to employees
• Hold team members accountable for performance accurately and respectfully
• Support the development of team members
• Create and maintain a guest focused culture
• Ensure Brand standards, recipes, and systems are executed
• Ensure shift is staffed and meets guest service goals
• Ensure shift has adequate product for use and prepared as directed
• Action plans to ensure a safe, secure, and healthy environment
• Action plans to drive system improvements
• Control costs while also driving service and sales goals
• Manage in-restaurant cash and banking procedures to standard
• Execute promotions with team training and sampling

Skills

English literacy

Computer basics

Financial math

Restaurant/retail exp

Supervisory exp

Food safety

Job description

Shift Leaders are a critical in creating a respectful and positive environment and to our day to day operations. They are responsible for organizing and managing the team as they prepare for and deliver an exceptional guest experience in a clean and safe restaurant. Shift Leaders must effectively communicate with the management team to ensure our sales, labor, and profitability goals are met.

Responsibilities Include

Team Environment

• Communicate job expectations and shift responsibilities to employees


• Hold team members accountable for performance accurately and respectfully


• Support the development of team members

Operational Excellence

• Create and maintain a guest focused culture


• Ensure Brand standards, recipes, and systems are executed


• Ensure shift is staffed and meets guest service goals


• Ensure shift has adequate product for use and prepared as directed


• Action plans to ensure a safe, secure, and healthy environment


• Action plans to drive system improvements

Profitability

• Control costs while also driving service and sales goals


• Manage in-restaurant cash and banking procedures to standard


• Execute promotions with team training and sampling

Skills / Qualifications:

• Fluent reading and writing in English


• Basic computer skills


• Math and financial management


• 1 year restaurant or retail experience


• 1 year supervisory experience (preferred)


• Food Safety trained (certified preferred)

Competencies:

• Guest Focus


• Passion for Results


• Problem Solving and Decision Making


• Building Effective Teams


• Interpersonal Relationships and Influence

Compensation and Benefits:

• Competitive pay


• Flexible schedules


• Growth and development opportunities


• Full time employees are eligible for:Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution