Shift Leader

Insomnia Cookies; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader at a popular bakery where you will lead operations and ensure outstanding customer service. This role is perfect for someone with a passion for the food industry and a knack for motivating others. You will enjoy a fun work environment while managing daily operations, training team members, and delivering quality products. With opportunities for growth in a reputable and rapidly expanding company, this position offers a chance to shine in a supportive and energetic atmosphere. If you're ready to take the lead and make a difference, we want to hear from you!

Benefits

Paid Vacation

Sick Time

Pet Insurance

Training & Mentorship

Job Stability

Growth Opportunities

Fun Team Environment

Qualifications

• At least 1 year of experience in a customer service role.
• Experience with point of sales systems is preferred.

Responsibilities

• Provide exceptional customer service and quality products.
• Support store leadership and maintain operations during shifts.
• Ensure a safe and clean working environment.

Skills

Customer Service Experience

Point of Sales Systems

Communication Skills

Time Management

Leadership

Detail Oriented

Job description

As a Shift Leader at our IUP store located at 10 S 70th St, Indiana PA 15701 , you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

* Paid vacation and sick time

* Pet insurance for your furry loved ones

* Excellent training & mentorship

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sales systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

About us:

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.