Shift Leader

Jersey Mike's Subs; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading restaurant chain as a Shift Leader, where you will support management, coach staff, and ensure excellent customer service. This role requires accountability, team leadership, and a commitment to quality. Ideal for individuals with prior food prep and management experience.

Qualifications

• Experience in food prep, baking, and managing a team.
• Serve Safe Certified and at least 18 years old.

Responsibilities

• Coach staff to deliver excellent customer service.
• Ensure high-quality food production and maintain cleanliness.
• Handle cash and enforce policies.

Skills

Customer Service

Team Leadership

Accountability

Integrity

Education

High school diploma or equivalent

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs

About Jersey Mike's

Jersey Mike's has been making amazing subs since 1956 in Point Pleasant, New Jersey. Our culture is built on community, personal and professional development, and a commitment to serving high-quality subs with a thankful and caring attitude. We focus on giving back to our local communities and supporting our team members.

Role Overview

A Shift Leader supports the management team in running the location, including coaching staff, ensuring food quality, delivering excellent customer service, handling cash, and maintaining cleanliness. They also develop team members and enforce policies.

Responsibilities

• Coach staff to deliver excellent customer service
• Ensure high-quality food production
• Deliver the Jersey Mike's experience
• Handle cash and follow training programs
• Develop team members for growth
• Enforce policies and procedures
• Participate in marketing initiatives
• Build sales and maintain cleanliness
• Be certified in all restaurant positions
• Communicate effectively and demonstrate urgency

Candidate Requirements

• Move or transport up to 50 lbs
• Work 38-40 hours per week
• Reliable transportation
• Lead by example in quality, interaction, and appearance
• Understand accountability and integrity
• Key Holder responsibilities
• Experience in food prep, baking, and managing a team
• Proficient in slicing
• High school diploma or equivalent
• At least 18 years old and Serve Safe Certified

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Temporary
• Industry: Restaurants

Note: This website is not operated by Jersey Mike's Franchise Systems. Applications go directly to franchisees, who set their own wages and benefits. All hiring decisions are made by the franchisee.