Shift Leader - West U

Dish Society; Houston (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Team-first culture

Growth opportunities

Flexible scheduling

Shift meals

Job summary

A local dining establishment in Houston is seeking a passionate and reliable Shift Lead for their Front of House team. In this full-time role, you’ll manage operations during shifts, support team members, and uphold the establishment's values of hospitality and teamwork. Ideal candidates have prior restaurant experience and are available for a flexible schedule including weekends and holidays.

Qualifications

• Prior restaurant or hospitality experience required.
• Must be at least 18 years old.
• Open availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Support the Front of House team and help maintain smooth operations.
• Manage shift flow and communication between Front of House and Back of House.
• Lead by example in cleanliness, hospitality, and work ethic.

Skills

Leadership

Communication

Reliability

Organizational skills

Customer service

Job description

Overview

Base pay range: $18.00/hr - $24.00/hr

Now Hiring: Shift Lead (Front of House)

Location: Dish Society West U

Employment type: Full-Time — Open Availability Required

This role is for someone who leads by example, thrives in a busy environment, and enjoys helping others succeed. At Dish Society, we’re looking for Shift Leads who are passionate about food, hospitality, and team success.

This role is ideal for someone with prior restaurant experience who loves leadership. You’ll support the Front of House team, help maintain smooth operations during your shifts, and serve as the go-to when senior managers aren’t present.

What You’ll Be Doing

• Jump in wherever needed — whether it’s taking orders, running food, making drinks, or assisting guests
• Manage shift flow and communication between FOH and BOH, keeping an eye on ticket times, guest experience, and team positioning
• Support team members during peak periods with in-the-moment coaching and positive leadership
• Open or close the restaurant using established checklists and procedures
• Lead by example in cleanliness, hospitality, and work ethic
• Handle minor guest recovery situations and escalate larger issues when necessary
• Uphold and model Dish Society’s values of hospitality, pride, growth, and connectedness

Who You Are

• A natural leader — calm under pressure and confident in your communication
• Reliable and organized — you show up ready to work, lead, and support the team
• At least 18 years old with prior restaurant or hospitality experience
• Passionate about service and genuinely enjoy connecting with both guests and teammates
• Comfortable working mornings, evenings, weekends, and holidays — you get that we’re busiest when others are off

Schedule & Availability

This role is typically scheduled 40–45 hours per week, with the flexibility to adjust based on business needs. Open availability is strongly preferred, including a mix of AM and PM shifts, weekends, and holidays.

Compensation

Our Shift Leads are part of the FOH tip pool, so you\'ll earn hourly wages plus tips, just like the rest of the front-of-house team. Details will be discussed during the interview.

Why Join Dish Society

• Team-first culture — no egos, just great people doing great work together
• Growth-minded environment — we’ll help you take the next step toward leadership
• Flexible scheduling & shift meals — and yes, the food is as good as it sounds
• A meaningful mission — we’re committed to local sourcing, sustainability, and community involvement

Dish Society does things a little differently. We believe in hustle and heart, flavor and focus. If you\'re looking for a company that values leadership at every level, we’d love to meet you.