FOH Shift Manager - Memorial

Dish Society; Houston (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Shift meals

Tips shared with FOH

Growth opportunities

Job summary

Dish Society Memorial in Houston is seeking a Shift Lead to guide the Front of House team during busy service periods. This full-time role requires restaurant experience, a leadership mindset, and a commitment to hospitality excellence.

You’ll manage workflow, coach teammates, handle guest concerns, and help open or close the restaurant using established procedures. Availability across mornings, evenings, weekends, and holidays is essential.

Qualifications

• Prior restaurant or hospitality experience required.
• Must be at least 18 years old.
• Available mornings, evenings, weekends and holidays.
• Open to leadership and coaching others.

Responsibilities

• Take orders, run food, make drinks, and assist guests.
• Manage shift flow and FOH/BOH communication.
• Coach team members during peak periods.
• Open or close the restaurant using checklists.
• Lead by example in cleanliness, hospitality, and work ethic.
• Handle guest recovery and escalate issues when needed.
• Uphold Dish Society values of hospitality, pride, growth, and connectedness.

Skills

Leadership

Communication

Reliability

Team leadership

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Houston, TX, US

30+ days ago Requisition ID: 1305

Salary Range: $20.00 To $24.00 Hourly

Now Hiring: Shift Lead (Front of House)
Location: Dish Society Memorial
Full-Time - Open Availability Required - Restaurant Experience Required

Are you the kind of person who leads by example, thrives in a busy environment, and genuinely enjoys helping others succeed? At Dish Society, we're looking for Shift Leads who are passionate about food, hospitality, and team success.

This role is ideal for someone with prior restaurant experience who loves leadership. You'll support the Front of House team, help maintain smooth operations during your shifts and serve as the go-to when senior managers aren't present.

What You'll Be Doing:

Jump in wherever needed - whether it's taking orders, running food, making drinks, or assisting guests

Manage shift flow and communication between FOH and BOH, keeping an eye on ticket times, guest experience, and team positioning

Support team members during peak periods with in-the-moment coaching and positive leadership

Open or close the restaurant using established checklists and procedures

Lead by example in cleanliness, hospitality, and work ethic

Handle minor guest recovery situations and elevate larger issues when necessary

Uphold and model Dish Society's values of hospitality, pride, growth, and connectedness.

Who You Are:

A natural leader - calm under pressure and confident in your communication

Reliable and organized - you show up ready to work, lead, and support the team

At least 18 years old with prior restaurant or hospitality experience.

Passionate about service and genuinely enjoy connecting with both guests and teammates

Comfortable working mornings, evenings, weekends, and holidays - you get that we're busiest when others are off

Schedule & Availability:

This role is typically scheduled 40-45 hours per week, with the flexibility to adjust based on business needs. Open availability is strongly preferred, including a mix of AM and PM shifts, weekends, and holidays.

Compensation:

Our Shift Leads are part of the FOH tip pool, so you'll earn hourly wages plus tips, just like the rest of the front-of-house team. We'll break it all down during the interview!

Why Join Dish Society?

Team-first culture - no egos, just great people doing great work together

Growth-minded environment - we'll help you take the next step toward leadership

Flexible scheduling & shift meals - and yes, the food is as good as it sounds

A meaningful mission - we're committed to local sourcing, sustainability, and community involvement

At Dish Society, we do things a little differently. We believe in hustle and heart, flavor and focus. If you're looking for a company that values leadership at every level, we'd love to meet you.