Shift Leader

Baskin Robbins; Duluth (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Baskin Robbins is seeking a Shift Leader who thrives in a fast-paced environment. This role involves leading operational excellence, ensuring guest satisfaction, and maintaining cleanliness. Ideal candidates will have strong communication skills and experience in supervisory roles.

Qualifications

• Clear verbal and written communication skills in English.
• Experience in restaurant, retail, or supervisory roles.

Responsibilities

• Lead operational excellence and the guest experience.
• Ensure safety, sanitation, and cleanliness during shifts.
• Handle guest concerns with urgency and professionalism.

Skills

Communication

Job description

Join to apply for the Shift Leader role at Baskin Robbins.

This role is ideal for individuals who enjoy working in a fast-paced, fun environment that is challenging and allows you to showcase your personality and skills. As a Shift Leader, you will be vital in delivering excellent guest experiences, preparing products according to standards, and maintaining a clean environment.

Key Responsibilities:

1. Lead operational excellence and the guest experience.
2. Ensure safety, sanitation, and cleanliness during shifts.
3. Handle guest concerns with urgency and professionalism.
4. Train and support team members.
5. Maintain high standards of hospitality and teamwork.

Qualifications:

• Clear verbal and written communication skills in English.
• Experience in restaurant, retail, or supervisory roles.
• Minimum age of 18 years.