Burger King Shift Leader

Workforgps; Smyrna (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the restaurant industry is seeking a Shift Leader to manage daily operations and ensure excellent customer service. The ideal candidate will have supervisory experience, strong problem-solving skills, and the ability to work under pressure. Join a positive work environment with opportunities for career development and recognition.

Benefits

Health & Life Benefits

HSA Program

Anniversary Bonus

Employee Recognition

Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service & satisfied guests.
• Train & coach the team.
• Supervise in accordance with GPS values.

Skills

Customer Service

Problem Solving

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years old and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a positive work environment, regular performance reviews, health & life benefits, HSA program, anniversary bonus, employee recognition, and career development through training programs.

EEO Statement

GPS Hospitality is an Equal Opportunity employer. We consider all qualified applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or any other protected characteristic.

Accommodation

We will make reasonable accommodations for applicants with disabilities in accordance with law. Contact Human Resources at 770-738-8779 for assistance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants