Shift Leader

The company name is "The Hari Group".; Bolingbrook (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading restaurant group is seeking a Shift Leader in Bolingbrook, Illinois. The role involves supporting a respectful team environment, communicating shift priorities, and ensuring operational excellence. Candidates should have restaurant, retail, or supervisory experience and possess math, writing, and basic computer skills. A high school diploma or equivalent is preferred. This position offers a chance to lead a team and enhance customer satisfaction through effective coaching and problem resolution.

Qualifications

• Experience in a restaurant or retail environment.
• Strong math and writing skills are required.
• Basic computer skills are needed.
• Candidate must be at least 18 years old.

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities, goals, and results to the team.
• Coaching and training of crew members.
• Resolve guest issues and maintain a guest-first culture.

Skills

Restaurant experience

Retail experience

Supervisory experience

Education

High School diploma or equivalent

Job description

Shift Leader

Summary

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred