Shift Leader

Jersey Mike's Subs; Cullman (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dynamic Shift Leader to join their team. This role offers an exciting opportunity to lead a team in a fast-paced environment, ensuring customer satisfaction and operational efficiency. As a Shift Leader, you will be responsible for managing daily operations, training staff, and maintaining high standards of service and cleanliness. If you're energetic, a team player, and ready to take on challenges, this position is perfect for you. Join a company that values hard work and commitment to excellence, and make a significant impact in your community.

Qualifications

• Energetic and hard-working individual committed to customer satisfaction.
• Ability to work in a fast-paced environment and lift 40 pounds.

Responsibilities

• Greet customers and serve food with a positive attitude.
• Input orders and handle payments accurately.
• Maintain cleanliness and assist in training new employees.

Skills

Customer Service

Teamwork

Flexibility

Problem Solving

Time Management

Tools

Point-of-Sale System

Kitchen Machinery

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs.

Responsibilities

1. Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
2. Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
3. Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
4. Use specific kitchen machinery such as knives, grills, slicers, etc.
5. Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
6. Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
7. Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
8. Maintain a neat and tidy appearance by wearing the required uniform and adhering to a corporate dress code.

Requirements

1. Be energetic, hard-working, and ethical.
2. Ability to understand and adhere to all company policies and procedures.
3. Commitment to learning.
4. Have a strong desire to work as a Team Player.
5. Flexibility to work day and night shifts, weekends, and holidays.
6. Ability to stand for long hours and work in a fast-paced environment.
7. Positive attitude and commitment to customer satisfaction.
8. Ability to lift 40 pounds.
9. Must be 18 years old or older.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants

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