Shift Leader

Qdoba Restaurant Corporation; Coeur d'Alene (ID); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading restaurant as a Shift Lead, where you'll manage operations, train team members, and ensure excellent guest service. QDOBA values a positive culture and offers mentorship, PTO, and a 401K plan. Be part of a team that brings energy and enthusiasm to food preparation.

Benefits

Excellent Training, Coaching, and Mentorship

PTO — Vacation, Sick Time, and Holidays

401K Plan with Company Match

Qualifications

• Responsible for managing restaurant operations.
• Focus on developing people and maintaining guest-centric culture.

Responsibilities

• Fostering a positive restaurant culture.
• Training and developing team members.
• Managing daily activities for operational excellence.

Skills

Leadership

Coaching

Guest Service

Job description

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Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and Performance.

Position Summary

As a Shift Lead, you will be responsible for managing restaurant operations in partnership with or in the absence of the Restaurant Manager. Shift leads help maintain an excellent working environment through leadership, direction, training, and development. The focus is always on developing people and maintaining a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

Job Functions include

• Fostering a positive restaurant culture by having fun and maintaining a positive attitude
• Training, developing, and coaching team members; ensuring systems for training employees are fully implemented and followed
• Identifying and developing internal candidates for Team Leader positions
• Treating guests and employees with respect and dignity
• Complying with all state and federal labor laws and regulations
• Managing daily activities to achieve excellence in restaurant operational performance
• Holding restaurant team accountable for delivering excellent guest service and food quality, adhering to brand systems, procedures, and food safety requirements
• Reviewing practices to continuously improve the guest experience
• Interacting with guests and the community; responding to questions, concerns, and complaints professionally and promptly
• Maintaining brand image through cleanliness, maintenance, and service quality
• Partnering with the restaurant manager to analyze operational and financial performance using management information tools
• Identifying trends and proposing action plans for improvement
• Monitoring costs and adherence to budgets and restaurant goals
• Acting as an Ambassador of QDOBA

What can QDOBA Offer You?

QDOBA offers benefits that support your lifestyle and promote a healthy life, including:

• Excellent Training, Coaching, and Mentorship
• PTO — Vacation, Sick Time, and Holidays
• 401K Plan with Company Match

At QDOBA, we value the diversity and flavor our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to enable qualified individuals with disabilities to perform essential job functions and enjoy equal employment opportunities.