Shift Leader

CKE Restaurants, Inc.; Clinton (TN); Sur place; USD 16 531 - 20 664; Temps partiel

Résumé du poste

A leading restaurant chain is seeking a Shift Leader in Clinton, TN to assist with management activities and ensure high-quality service. Ideal candidates will have 2-3 years of restaurant management experience, strong communication skills, and a high school diploma. This part-time position involves working in a fast-paced environment, requiring excellent planning and problem-solving abilities.

Qualifications

• 2-3 years of experience in restaurant management.
• Strong oral and written communication skills.
• Reliable personal transportation and valid driver's license.

Responsabilités

• Assist the General Manager with management activities.
• Ensure product quality and customer satisfaction.
• Support sales and profit maximization efforts.

Connaissances

Restaurant management knowledge

Planning and time management

Team building

Problem solving

Cash handling troubleshooting

Analytical skills

Bilingual skills

Formation

High School Diploma/GED

Description du poste

Overview

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Position Qualifications/Core Competencies

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver’s license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy
• Bi-lingual skills a plus
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

Work Environment

Fast paced environment working with kitchen equipment in tight quarters

Physical Demands

Stand for long periods of time
Bend and stoop
Work around heat
Able to lift 50 – 75 lbs. comfortably
Work with various cleaning products

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Restaurants