Shift Leader

Hardee's Restaurants, LLC; Holly Hill (SC); On-site; USD 32,000 - 40,000; Full time

Job summary

Hardee's Restaurants, LLC in South Carolina is seeking a Shift Leader to assist the General Manager or on-duty supervisor with daily management duties, ensuring alignment with the restaurant's business plan and team performance. You will lead shift activities, deliver quality product and service, and support training and meetings.

The role requires 2–3 years in restaurant management, a high school diploma or GED, and strong planning, teamwork, and problem-solving skills.

Qualifications

• Must have approximately two (2) to three (3) years of experience and/or education demonstrating a commanding knowledge of restaurant management.
• High School Diploma/GED required.
• Excellent planning and time management skills.
• Team building skills.
• Investigative and problem solving skills.
• Ability to troubleshoot cash handling problems.
• Reliable transportation, a valid driver’s license and proof of insurance.
• Must have a telephone or other reliable method of communicating with the restaurant and be accessible to meet its needs.
• Strong analytical and organizational skills with the ability to identify and implement process improvements.

Responsibilities

• Assist the General Manager or on-duty supervisor with management activities and duties.
• Lead shift activities to maximize sales and profits and minimize controllable costs.
• Ensure all Crew Persons and Team Leaders perform duties and meet expectations.
• Comply with Company policies and procedures.
• Model and encourage Company values.
• Communicate effectively with internal and external contacts.
• Attend training to stay current on industry trends and participate in meetings.
• Perform other duties or special projects as assigned.

Skills

Restaurant management

Customer service

Planning and time management

Team building

Problem solving

Cash handling

Communication skills

Analytical skills

Process improvement

Education

High School Diploma or GED

Job description

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

ESSENTIAL FUNCTIONS

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver’s license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

WORK ENVIRONMENT

• Fast paced environment working with kitchen equipment in tight quarters

PHYSICAL DEMANDS

• Stand for long periods of time
• Bend and stoop
• Work around heat
• Able to lift 50 – 75 lbs. comfortably
• Work with various cleaning products

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.