Shift Leader

Bluemont Group; Chattanooga (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Paid Vacation

401(k) Plan with matching

Free Coffee & Meals while working

Competitive Benefits Package

ServSafe training

Job summary

Bluemont Group in Chattanooga, TN, is seeking a motivated Dunkin’ Shift Leader to manage the floor and coach the crew during your shift. You’ll set shift lines, keep the drive-thru moving, and ensure every drink and sandwich goes out right.

This role offers a clear path into management for former crew members or those with leadership experience. Open early to late, with weekend shifts; you’ll train teammates, handle guest issues on the spot, and uphold cash, labor and food-cost procedures.

Qualifications

• Restaurant, retail or Dunkin’ crew experience.
• Dependable and able to lead others.
• Able to stay calm and friendly when the line is long.
• Able to count cash accurately and follow procedures.
• Able to stand, bend and move for a full shift and lift and carry supplies.

Responsibilities

• Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station.
• Move people where they’re needed as the rush builds and slows.
• Coach crew in the moment: show the recipe, give quick feedback, call out great work.
• Jump in on any station when the drive-thru backs up.
• Fix guest issues on the spot: remake the drink, correct the order, keep it friendly.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety and cleanliness checks, and earn your ServSafe certification with us.
• Help train new Crew Members and flag equipment issues to your manager.

Skills

Leadership

Cash handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

East Brainerd, Chattanooga, TN, US

Salary Range: $12.00 To $15.00 Hourly

Coach the Team & Run the Floor

You know the rush. Now you run it.

As a Dunkin’ Shift Leader (Shift Supervisor) with Bluemont Group, a local Dunkin’ franchisee, you’re

in charge of the floor for your shift. You set positions, keep the drive-thru moving, and coach the

crew so every drink and sandwich goes out right. It’s a great next step if you’ve been crew for a

while, or if you’ve led a shift somewhere else and want a real path into management.

What you’ll do

• Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station
• Move people where they’re needed as the rush builds and slows
• Coach crew in the moment: show the recipe, give quick feedback, call out great work
• Jump in on any station when the drive-thru backs up
• Fix guest issues on the spot: remake the drink, correct the order, keep it friendly
• Follow cash, labor and food cost procedures for your shift
• Run food safety and cleanliness checks, and earn your ServSafe certification with us
• Help train new Crew Members and flag equipment issues to your manager

Our restaurants are open as early as 4 a.m. and as late as 11 p.m. Hours vary by location

Opening, mid and closing shifts; early mornings and weekends are our busiest times

Our team members enjoy:

• Weekly Pay
• Paid Vacation
• 401(k) Plan with matching contributions
• FREE Coffee & Meals while working
• Competitive Benefits Package
• ServSafe certification as part of your training

Must-haves

• Restaurant, retail or Dunkin’ crew experience
• You’re dependable and people follow your lead
• You stay calm and friendly when the line is out the door
• You can count cash accurately and follow procedures
• You can stand, bend and move for a full shift and lift and carry supplies

Nice-to-haves

• Prior shift lead, key holder or supervisor experience