Shift Leader

Qdoba Restaurant Corporation; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a motivated Shift Leader to oversee daily operations and ensure outstanding service. This role involves supervising employees, creating schedules, and managing cash handling. Ideal candidates will possess strong leadership and communication skills, along with a commitment to team success. This position offers a dynamic work environment where you can make a significant impact on team performance and customer satisfaction. If you thrive in a fast-paced setting and are ready to take on a leadership role, this opportunity is perfect for you.

Benefits

Flexible schedules

Competitive pay

FREE Meal on days you are working

Qualifications

• Previous experience as a Shift Leader or in a similar role.
• Experience creating shift schedules and managing teams.

Responsibilities

• Supervising employees and creating shift schedules.
• Monitoring team performance and ensuring compliance with policies.
• Handling customer issues and employee disputes.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Teamwork

Education

High school diploma/GED

Job description

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We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
  
  

Requirements

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
  
  

Benefits/Perks

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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