Shift Leader

Jersey Mike's Subs; Champlin (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Shift Leader, where you will play a vital role in delivering exceptional customer experiences and high-quality food. This dynamic position involves coaching a team, managing operations, and maintaining a clean and efficient restaurant environment. If you are a fun, energetic, and diligent individual who thrives in a fast-paced atmosphere and is eager to learn, this opportunity is perfect for you. Be part of a culture that values community and personal growth while making a difference in the lives of customers and team members alike.

Qualifications

• Must be 18+ to operate slicer and have a Serve Safe Food Handler Certification.
• Reliable transportation is required for commuting.

Responsibilities

• Support management in running the assigned location and coaching staff.
• Ensure high-quality food production and excellent customer service.

Skills

Customer Service

Food Quality Management

Team Leadership

Cash Handling

Communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Slicer

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs.

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey!

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwiches to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's "A Sub Above"

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

• Coaching staff to deliver excellent customer service
• Producing high-quality food
• Delivering the Jersey Mike's experience
• Cash handling
• Following the Learning Management System Training Program
• Developing others for career growth
• Enforcing policies and procedures
• Participating in marketing initiatives
• Building sales
• Maintaining cleanliness and sanitation
• Being certified in all four restaurant positions
• Effective communication
• Having a sense of urgency

The role also requires:

• Moving or transporting up to 50 lbs unless medically restricted
• Working 38-40 hours per week
• Reliable transportation
• Leading by example in food quality, customer interaction, and appearance
• Creating food that meets Jersey Mikes standards
• Maintaining a clean restaurant environment
• Working in a fast-paced, team-driven atmosphere
• Multitasking with a sense of urgency
• Providing exceptional customer experiences
• Understanding accountability and integrity
• Key holder responsibilities
• Performing opening and closing tasks
• Baking bread and prep work
• Managing and leading a crew of 2-5 people
• Proficient in slicing

Qualifications:

• High school diploma or equivalent
• Must be 18+ to operate slicer
• Serve Safe Food Handler Certification
• Reliable transportation

This website is not operated by Jersey Mike's Franchise Systems. Applications go directly to franchisees, who set their own wages and benefits. All hiring decisions are made by franchisees.