Shift Leader (Store Opener)

Workstream; North Augusta (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tropical Smoothie Café in North Augusta, SC is seeking a Lead Crew Member to help open and run the cafe. Shifts are Monday–Friday, with opening duties starting at 6:30am for a 7am service.

You will lead crew during shifts, train teammates, uphold brand standards, and deliver Unparalleled Hospitality to every guest while keeping operations smooth and energy high throughout the day.

Qualifications

• Experienced Tropical Smoothie Café Crew Member.
• Legally able to work within the State and Federal guidelines.

Responsibilities

• Interacts with crew members and customers using Tropitude (Tropitude is our mojo that makes Tropical Smoothie Café fun).
• Delivers Unparalleled Hospitality to every customer that visits our cafe.
• Trains and coaches crew members during each shift to uphold brand standards.
• Ensures each station is operating to Tropical Smoothie Café’s standards.
• Uses tools to manage labor and control inventory.
• Performs any additional tasks necessary to run the cafe.

Job description

This is a Monday‑Friday opening position. You will be responsible for getting the cafe ready to open by 7am, arriving at 6:30am to perform the duties.

Opening shifts are typically 6:30am – 2pm.

ESSENTIAL FUNCTIONS

Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different, meaning having energy and creating a positive atmosphere).

Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.

Knowledgeable and proficient in each position within the cafe.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Café’s standards.

Trains and coaches crew members during each shift to ensure brand standards are upheld.

Uses tools to accomplish goals, manage labor and control inventory.

Performs any additional tasks necessary to run the cafe.

REQUIREMENTS

Experienced Tropical Smoothie Café Crew Member.

Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift.

Bending, lifting, and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.

Constant face‑to‑face interactions with crew members and customers.

Safely navigate in a fast‑paced café environment.

Ability to multi‑task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

Most shifts are between six to eight hours, but this may vary.

Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.

Lead Crew Members by demonstrating Tropical Smoothie Café's core values in all interactions.

Comply with the Tropical Smoothie Café uniform and personal hygiene policies for each shift.