Shift Leader

Taco Bell; Beavercreek (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Taco Bell as a Shift Leader to manage restaurant operations and ensure customer satisfaction while training and motivating team members. This role requires strong communication, team collaboration, and a commitment to maintaining quality service. Perfect for those looking to advance their career in the Quick Service Restaurant industry.

Qualifications

• At least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail industry.
• Basic business math skills.

Responsibilities

• Maintain fast, accurate service and product quality standards.
• Motivate and train team members.
• Ensure food quality and customer satisfaction.

Skills

Communication

Teamwork

Customer Satisfaction

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who brought tacos to the masses, Taco Bell now has nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. The company aims to open 2,000 more restaurants globally within the next decade. Taco Bell is driven by the Live Más energy and passion of its people, emphasizing a culture of innovation and service.

What is "Live Más"?

"Live Más" represents Taco Bell's culture of breakthrough thinking, innovation, and a focus on customer service. The company values celebrating its people's accomplishments and fostering a fun environment where employees can serve great food and create memorable experiences for customers.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts by following company policies to ensure customer satisfaction and profit. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors in the restaurant environment.

Responsibilities of the Shift Leader Position:

1. Maintain fast, accurate service, positive guest relations, and product quality standards.
2. Ensure a safe working environment by modeling and requiring safe work behaviors.
3. Motivate and train team members.
4. Maintain equipment, facility, and grounds following preventative maintenance programs.
5. Ensure food quality and 100% customer satisfaction.
6. Execute corporate and local marketing plans timely and effectively.
7. Promote recognition and motivation efforts within the team.
8. Provide regular feedback to team members and the Restaurant General Manager.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in the Quick Service Restaurant or retail industry.
3. Excellent attendance and punctuality.
4. Basic business math skills.
5. Good communication skills, both oral and written.
6. Basic computer literacy.
7. Enthusiastic and eager to learn.
8. Team player with a strong work ethic.
9. Commitment to customer satisfaction.

Why Taco Bell?

We believe where you work matters and are committed to a positive employee experience. Join us to be part of a culture that connects with fans through passions like sports, gaming, and music. We foster authenticity, encourage creativity, and support personal growth, allowing employees to develop skills and pursue passions in a supportive environment.