Shift Leader

Papa John's - Clifton Ave; Baltimore (MD); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible hours

Ongoing training programs

Retail perks and discounts

Job summary

A popular pizza restaurant is looking for a passionate Shift Leader to oversee restaurant operations in Baltimore, MD. You will lead the team, ensure exceptional customer service, and maintain food quality. Ideal candidates have previous leadership experience in the food service industry, strong communication skills, and the ability to work flexible hours. This position offers competitive hourly compensation and various benefits.

Qualifications

• Previous leadership experience in a restaurant or customer-facing role is preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Authorized to work in the United States.

Responsibilities

• Supervise and coordinate team members during your shift.
• Resolve customer inquiries or concerns courteously.
• Ensure food quality and customer service standards are met.

Skills

Strong communication

Organizational skills

Leadership

Customer service

Job description

Overview

Bring your flavor! We want you to join our vibrant team as a Shift Leader at Papa John's. We’re looking for passionate, energetic individuals to take charge and oversee our restaurant operations. You’ll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment. This is the perfect opportunity to grow your career in the food service industry!

Responsibilities

• Supervise and coordinate team members during your shift to ensure smooth operations.
• Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
• Ensure that food quality and customer service meet or exceed company standards.
• Assist in managing inventory levels and placing orders to keep the restaurant running efficiently.
• Train, mentor, and motivate team members to enhance performance.

Qualifications

• Ability to work flexible hours, including nights, weekends, and holidays.
• Previous leadership experience in a restaurant or customer-facing role is preferred.
• Must be authorized to work in the United States.
• Strong communication and organizational skills.
• Prior experience in the food service industry.

Compensation

$12 - $16 hourly

Benefits

• Bi-weekly paycheck with direct deposit.
• Flexible hours.
• Ongoing training programs.
• Papa John’s retail perks and discounts, both on and off the clock.