Shift Leader

WizeHire, Inc; Capitol Heights (MD); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Bi-weekly paycheck with direct deposit

Flexible hours

Ongoing training programs

Retail perks and discounts

Job summary

A popular pizza restaurant in Capitol Heights is seeking a Shift Leader to ensure excellent customer service and food quality. This leadership role involves training team members, managing shift operations, and providing outstanding service. Ideal candidates will have prior experience in food service and strong communication skills. Flexible hours and ongoing training are part of the benefits package.

Qualifications

• Strong communication, organization, and problem-solving skills.
• Leadership experience in a restaurant or service-oriented environment preferred.
• Prior experience in the food service industry.

Responsibilities

• Ensure food quality and customer service standards are met.
• Lead, motivate, and support a team of employees during shifts.
• Train, mentor, and motivate team members to enhance performance.
• Resolve customer inquiries or concerns promptly.
• Assist in inventory management.

Skills

Strong communication

Organization

Problem-solving

Leadership experience

Customer service orientation

Job description

Overview

Bring your energy and leadership skills to Papa John's! As a Shift Leader, you'll play a key role in running our restaurant, ensuring that every customer enjoys delicious pizza and an outstanding experience. We’re looking for individuals who are passionate about food service, thrive in fast-paced environments, and are excited to lead a team to success. This is your chance to grow within the food industry and be part of a fun, energetic team! Why Join Us? At Papa John's, we’re more than just a pizza company – we’re a team that’s committed to growing together, fostering a positive culture, and delivering top-notch service to our customers. As a Shift Leader, you\'ll have the opportunity to develop your career in a supportive environment that values leadership, teamwork, and excellence. If you’re ready to lead, grow, and have fun, we want you on our team!

Responsibilities

• Ensure food quality and customer service standards are met.
• Lead, motivate, and support a team of employees during shifts to ensure smooth operations and exceptional service.
• Train, mentor, and motivate team members to enhance performance.
• Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
• Assist in inventory management, including placing orders when necessary.

Qualifications

• Strong communication, organization, and problem-solving skills.
• Must be authorized to work in the United States.
• Leadership experience in a restaurant or service-oriented environment is preferred.
• Prior experience in the food service industry.
• Availability to work nights, weekends, and holidays as needed.

Compensation

$15 - $20 hourly

Benefits

• Bi-weekly paycheck with direct deposit
• Flexible hours
• Ongoing training programs
• Papa John\'s retail perks and discounts, both on and off the clock