Shift Leader

Papa John's - Southwest Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Bi-weekly paycheck with direct deposit

Flexible hours

Ongoing training programs

Retail perks and discounts

Job summary

Papa John's - Southwest Pennsylvania is looking for a Shift Leader to join their vibrant team in Pittsburgh. This role involves overseeing restaurant operations, ensuring exceptional customer experiences, and leading a dedicated team in a fast-paced environment.

The ideal candidate will have previous leadership experience, strong communication skills, and the availability to work nights and weekends. Compensation ranges from $12 to $16 hourly, with benefits like flexible hours and ongoing training programs.

Qualifications

• Previous leadership experience in a restaurant or customer-facing role is preferred.
• Strong communication, organization, and problem-solving skills.
• Must be authorized to work in the United States.

Responsibilities

• Handle customer inquiries and resolve issues in a professional manner.
• Train, mentor, and motivate team members to enhance performance.
• Ensure food quality and customer service meet standards.
• Assist in inventory management, including placing orders.
• Lead and support a team during shifts for smooth operations.

Skills

Leadership

Communication

Organization

Problem-solving

Job description

About the Role

Bring your flavor! We want you to join our vibrant team as a Shift Leader at Papa John's. We’re looking for passionate, energetic individuals to take charge and oversee our restaurant operations. You’ll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment. This is the perfect opportunity to grow your career in the food service industry!

Benefits

• Bi‑weekly paycheck with direct deposit.
• Flexible hours.
• Ongoing training programs.
• Papa John's retail perks and discounts, both on and off the clock.

Why Join Us?

At Papa John's, we’re more than just pizza – we’re about growth, team spirit, and delivering top‑notch experiences for our customers. If you have what it takes to lead a team, thrive under pressure, and grow with a company that values its employees, we want to hear from you!

Responsibilities

• Handle customer inquiries and resolve issues in a professional manner.
• Train, mentor, and motivate team members to enhance performance.
• Ensure that food quality and customer service meet or exceed company standards.
• Assist in inventory management, including placing orders when necessary.
• Lead, motivate, and support a team of employees during shifts to ensure smooth operations and exceptional service.

Qualifications

• Previous leadership experience in a restaurant or customer‑facing role is preferred.
• Availability to work nights, weekends, and holidays as needed.
• Must be authorized to work in the United States.
• Prior experience in the food service industry.
• Strong communication, organization, and problem‑solving skills.

Compensation

$12 - $16 hourly