Shift Leader

Papa John's - Cumberland; Cumberland (MD); On-site; USD 22,730 - 25,485; Part time

Benefits offered by this job

Bi-weekly paycheck with direct deposit

Flexible hours

Ongoing training programs

Retail perks and discounts

Job summary

A regional pizza franchise is seeking a Shift Leader to oversee restaurant operations in Cumberland, Maryland. The ideal candidate will possess prior food service experience and leadership skills. Responsibilities include training team members, managing customer inquiries, and ensuring quality service and food standards. Compensation is $16.50 - $18.50 per hour, with opportunities for career growth and various perks.

Qualifications

• Prior experience in the food service industry.
• Must be authorized to work in the United States.
• Availability to work nights, weekends, and holidays as needed.
• Previous leadership experience in a restaurant or customer-facing role is preferred.

Responsibilities

• Train, mentor, and motivate team members to enhance performance.
• Resolve customer inquiries or concerns in a courteous manner.
• Ensure food quality and customer service meet standards.
• Assist in inventory management and order placement.
• Supervise team members during shifts for smooth operations.

Skills

Communication skills

Organizational skills

Job description

Bring your flavor! We want you to join our vibrant team as a Shift Leader at Papa John's. We're looking for passionate, energetic individuals to take charge and oversee our restaurant operations. You’ll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment. This is the perfect opportunity to grow your career in the food service industry! We also deliver tasty rewards, including:

• Bi-weekly paycheck with direct deposit.
• Flexible hours.
• Ongoing training programs.
• Papa John's retail perks and discounts, both on and off the clock.

Why Join Us?

At Papa John's, we’re more than just pizza – we’re about growth, team spirit, and delivering top notch experiences for our customers. If you have what it takes to lead a team, thrive under pressure, and grow with a company that values its employees, we want to hear from you!

Responsibilities

• Train, mentor, and motivate team members to enhance performance.
• Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
• Ensure that food quality and customer service meet or exceed company standards.
• Assist in inventory management, including placing orders when necessary.
• Supervise and coordinate team members during your shift to ensure smooth operations.

Qualifications

• Prior experience in the food service industry.
• Must be authorized to work in the United States.
• Availability to work nights, weekends, and holidays as needed.
• Previous leadership experience in a restaurant or customer-facing role is preferred.
• Strong communication and organizational skills.

Compensation

$16.50 - $18.50 hourly