Shift Leader

Cicis Pizza; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tips

Paid Time Off (PTO) after 90 days of勤务

Instant Pay

Growth opportunity

Medical, dental, and vision benefits

Option to participate in company 401k

Company swag you'll want to wear!

Free pizza

Job summary

Cicis Pizza is seeking a Shift Leader to run shifts and oversee day-to-day operations with a focus on guest and team satisfaction. You will lead with personality and ensure a smooth, friendly service environment where guests and employees leave with smiles.

The role emphasizes hospitality, fast-paced service, and the ability to manage a high-volume shop while upholding quality and safety standards.

Qualifications

• Must be able to work 80-90% on the shop floor.
• Must pass Food Safety Certification within 45 days.
• Must be able to lift 30 pounds regularly.
• Strong time-management and multi-tasking.
• Excellent hospitality and customer focus.

Responsibilities

• Run shifts and manage day-to-day operations.
• Lead with personality to ensure guest satisfaction.
• Maintain high standards of hospitality.

Skills

Customer service focus

Time management

Multi-tasking

Front-of-shop work

English speaking

Job description

THE JOB

Shift Leaders do exactly what you would expect – run shifts. Lead with personality and execute day-to-day operations ensuring all guests and employees leave with smiles on their faces.

THE JOB

Shift Leaders do exactly what you would expect – run shifts. Lead with personality and execute day-to-day operations ensuring all guests and employees leave with smiles on their faces.

&

We're pizza's future. We're a mission-driven, culture-carrying community. We're that better flavor, quality ingredients, kinda pie. We're not 'Big Pizza,' and proud to be so. Because we're doing more – a more livable wage, a more socially conscious vision, and more real actions. And we're being more; so, expect more.

WE PROVIDE

• Tips
• Paid Time Off (PTO) after 90 days of employment
• Instant Pay
• Growth opportunity
• Medical, dental, and vision benefits
• Option to participate in company 401k
• Company swag you'll want to wear!
• Free pizza

In Shop Requirements

• Ability to manage a fast-paced, high-volume, clean, customer-focused shop.
• Best in class hospitality
• As a requirement of the position, shift leaders must pass a Food Safety Certification course within 45 days of start.
• Strong time-management skills. Ability to multi-task, to prioritize, and to organize.
• Must spend 80-90% of working shift on the floor or in the front of the shop.
• Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat + bend
• Be able to exert well-paced mobility for up to 8 hours or as needed
• Be able to handle a knife confidently
• Be able to speak conversational English