Shift Leader

Jersey Mike's Subs; Asbury Park (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Shift Leader to support management in delivering exceptional customer service and high-quality food. The ideal candidate will have experience in a quick-service restaurant, strong leadership skills, and a commitment to maintaining a clean and efficient working environment.

Qualifications

• 1 year QSR experience preferred.
• Must be 18+ to operate the slicer.
• Reliable transportation required.

Responsibilities

• Coaching staff to deliver excellent customer service.
• Managing and leading a crew of 2-5 people.
• Maintaining cleanliness and sanitation.

Skills

Customer Service

Communication

Team Leadership

Multitasking

Education

High school diploma or equivalent

Serve Safe Food Handler Certification

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs.

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey!

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwiches to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is centered around "giving" and supporting our local communities so that all can be lifted together.

Jersey Mike's is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We believe that success starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, and team players who take pride in what they do and who they are. At the end of the day, they focus on delivering excellent customer service with a Great Big Smile! If you possess these attributes and are committed to improving upon them, we would love to speak with you about joining our team.

A Shift Leader supports the management team in running the assigned location, including:

• Coaching staff to deliver excellent customer service
• Producing high-quality food
• Delivering the Jersey Mike's experience
• Cash handling
• Following the Learning Management System Training Program
• Developing others for career growth
• Enforcing policies and procedures
• Participating in marketing initiatives
• Building sales
• Maintaining cleanliness and sanitation
• Being certified in all four restaurant positions
• Effective communication
• Having a sense of urgency

Additional expectations include:

• Moving or transporting up to 50 lbs
• Working 38-40 hours per week
• Having reliable transportation
• Leading by example in food quality, customer interaction, and appearance
• Creating food consistent with Jersey Mike's standards
• Maintaining a clean restaurant environment
• Working in a fast-paced, team-driven atmosphere
• Multitasking with a sense of urgency
• Interfacing with customers to provide an exceptional experience
• Understanding accountability and integrity
• Performing opening and closing tasks
• Managing and leading a crew of 2-5 people
• Proficient in slicing

Qualifications for the Job

• High school diploma or equivalent
• 1 year QSR experience preferred
• Must be 18+ to operate the slicer
• Serve Safe Food Handler Certification
• Reliable transportation

This website is not operated by Jersey Mike's Franchise Systems. Applications go directly to franchisees who set their own wages and benefits. All hiring decisions are made by the franchisee.