Shift Leader

Dunkin'; Archer (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Tuition assistance

Employee discounts

Growth opportunities

Job summary

Dunkin’ in Archer, IL is hiring a Shift Leader to motivate the team, uphold guest service standards, and keep operations running smoothly during each shift.

You will lead by example, train crew, manage food prep and inventory, and step in for the manager when needed. A positive attitude and strong communication help you thrive in a fast-paced coffee shop environment.

Qualifications

• Experience in food service or retail preferred.
• Strong communication and a positive attitude are essential.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours including mornings, weekends, and holidays.
• Team-oriented mindset and passion for great coffee and customer service.

Responsibilities

• Lead by example and support the team in delivering top-tier guest service.
• Keep store operations running smoothly including food prep, inventory, and cash handling.
• Train and coach crew members to perform at their best.
• Ensure the store stays clean, safe, and welcoming by upholding health, brand, and network standards.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership

Guest service

Team coordination

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!

Location: Archer

Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Why Dunkin’?

America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go‑to person during your shift, helping to:

• Lead by example and support your team in delivering top‑notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team‑first mindset and a passion for great coffee and customer service

Founded in 1950, Dunkin' is America’s favorite all‑day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.