Shift Leader

Ontario Trillium Foundation; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for employees and family

Employee discounts on Dunkin' products

Opportunities for management roles

Job summary

Ontario Trillium Foundation in Cleveland, Ohio, is seeking motivated and energetic individuals to join as Shift Leaders. This role involves leading teams to deliver excellent guest service, managing daily operations, and training crew members. Ideal candidates are reliable and motivated, ready to uphold food safety and brand standards while assisting management in decision-making. Opportunities for growth into management roles are available alongside competitive pay and flexible schedules.

Qualifications

• Motivated, energetic, and reliable individuals.
• Ability to lead by example and support a team.

Responsibilities

• Lead and support the team in guest service.
• Manage operations, inventory, and cash handling.
• Train and coach crew members.
• Uphold Food Safety and Brand standards.
• Assist in key decision-making when required.

Skills

Team Leadership

Customer Service

Inventory Management

Food Safety Standards

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions