Shift Leader

Dunkin'; Okeechobee (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your 가족

Job summary

Dunkin' in Okeechobee is seeking an energetic Shift Leader to guide a busy team in delivering exceptional guest service and fresh products.

You'll oversee daily operations, coach crew, and ensure safety and cleanliness while upholding Dunkin' standards and guest satisfaction.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• Strong communication and customer service skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• Team-oriented with a passion for great coffee and service.

Responsibilities

• Lead by example and support the team in guest service.
• Prep food, manage inventory, and handle cash.
• Train and coach crew members to perform at their best.
• Maintain cleanliness, safety, and brand standards.
• Step in for the manager when needed and assist in key decisions.

Skills

Leadership

Customer service

Communication

Multitasking

Job description

Dunkin' - Urgent Shift Leader Needed – Step Up, Lead On!

Are you looking for a dynamic environment where you can make a difference? Do you thrive in a fast-paced setting that values your leadership? If so, we want you to join our team at Dunkin' as a highly skilled Shift Leader!

At Dunkin', we are more than just a coffee shop; we are a beloved part of America's daily routine. We are seeking motivated, energetic, and reliable individuals to lead our teams, wow our guests, and elevate their careers. With over 13,100 locations worldwide, Dunkin' offers exciting opportunities for growth and development!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, helping make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Location: 4440 Okeechobee

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.