Shift Leader

24046 Jersey Mike's Albertville; Albertville (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A restaurant chain is seeking a Shift Leader for its Albertville location. The role involves overseeing daily store operations, coaching crew members, and ensuring high-quality customer service. Applicants should have prior experience in a managerial role and demonstrate strong leadership skills. Key responsibilities include managing team performance, maintaining operational excellence, and complying with health and safety regulations. This is an excellent opportunity to grow within a dynamic company focused on providing great service.

Qualifications

• Experience as a Shift Manager or similar role.
• Commitment to excellent service.
• Ability to stand for long periods.

Responsibilities

• Oversee in-store operations and coach crew members.
• Ensure all aspects of your shift run smoothly.
• Role model exceptional customer service.

Skills

Exceptional customer service

Leadership skills

Problem-solving aptitude

Teamwork

Education

High school diploma

Tools

Health and safety regulations knowledge

Job description

Jersey Mike's Subs in Albertville,MN is looking for Shift Leaders!

Become part of Jersey Mike’s fun and rewarding organization! We are looking for Shift Leader who want to be part of high-growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.

As Shift Leader, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Team Environment

• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Support training as directed by General Manager or Assistant Manager(s)
• Arrive in a timely manner to be ready in position at the start of scheduled shift

Operational Excellence

• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training

Skills & Experience

• Experience as a Shift Manager or similar role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitude
• Ability to stand for long periods
• High school diploma & QSR/restaurant experience is preferred