Shift Leader

Kwik Trip, Inc.; Albert Lea (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Kwik Trip, a family-owned company, is seeking a Guest Service Leader in Albert Lea. This role focuses on delivering excellent customer service, training coworkers, and achieving daily goals in a fast-paced environment. Join a company that values its employees and offers a comprehensive benefits package.

Benefits

Health Insurance

401k

Paid Time Off

Bonuses based on company profits

Qualifications

• 6 months retail experience including customer service and money handling.
• Ability to lift up to 50lbs and stand for 8-10 hours.

Responsibilities

• Delegate tasks and train coworkers.
• Resolve customer complaints and troubleshoot issues.
• Ensure high quality of customer service.

Skills

People Skills

Problem Solving

Motivation

Job description

Location: Kwik Trip 8051210 E Main StAlbert Lea, MN56007
Requisition: 210550
Pay Range: $16.00to$21.51
Shift: Variable

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.

Guest Service Leader:

Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Guest Service Leaders delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis

Requirements:

· Great people skills

· Enjoy a fast paced work environment

· Ability to problem solve challenges and shift priorities quickly

· Desire to help others

* Maintain a clean and inviting store

· 6 months retail experience including customer service and money handling

· Ability to get others motivated to complete tasks and meet goals

· Lift up to 50lbs, walk/stand up to 8-10 hours per day

Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many Guest Service Leaders throughout the company have developed the skills to take on new challenges and leadership roles within the company.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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