Shift Leader

CKE Restaurants, Inc.; Alabama; On-site; USD 30,000 - 40,000; Part time

Job summary

A leading restaurant company is looking for a Shift Leader to assist in management activities and ensure smooth operations. The ideal candidate will have 2-3 years of restaurant management experience and a High School Diploma. This position provides opportunities to improve team performance and customer satisfaction in a fast-paced environment.

Qualifications

• 2-3 years of experience in restaurant management.
• High School Diploma/GED required.
• Strong planning and communication skills.

Responsibilities

• Assist management and ensure team meets job expectations.
• Improve skills and performance of Crew Persons.
• Maximize sales and minimize controllable costs.

Skills

Planning

Time Management

Team Building

Problem Solving

Analytical Skills

Communication

Education

High School Diploma/GED

Job description

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Position Summary

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars, and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Position Qualifications/Core Competencies

• Must possess approximately 2-3 years of experience and/or education demonstrating knowledge of restaurant management
• High School Diploma/GED required
• Excellent planning and time management skills
• Team building skills
• Investigative and problem-solving skills
• Ability to troubleshoot cash handling problems
• Reliable transportation, valid driver’s license, proof of insurance
• Accessible communication methods (telephone or similar)
• Bi-lingual skills a plus
• Strong analytical and organizational skills; ability to identify and implement process improvements

Work Environment

Fast-paced environment working with kitchen equipment in tight quarters.

Physical Demands

• Stand for long periods
• Bend and stoop
• Work around heat
• Lift 50-75 lbs comfortably
• Work with various cleaning products

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Restaurants

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