Shift Lead - Wilmington, NC (Oleander Dr.) (Eligible for $3/Hour Premium for Qualifying Shifts)

Lidl US; Wilmington (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Starting pay of $18.00 per hour

Employee discount (10%)

Medical & Prescription | Dental | Vis​

Paid Time Off (PTO)

401k Plan (+ 5% company match)

Voluntary Life & AD&D Insurance

Total Well-Being Program

DailyPay

Job summary

Lidl US is seeking a Shift Lead to oversee store operations beyond stocking and cashier duties. You’ll help with bakery operations, merchandising, and maintaining a clean, customer-friendly environment. This role rewards open communication, teamwork, and a passion for Lidl’s high-quality, low-price shopping experience.

You’ll manage shifts, unpack deliveries, assist customers, and ensure the entire store stays organized. Growth comes through hands-on learning and collaboration with management.

Qualifications

• Customer service mindset with a focus on store-wide operations.
• Ability to communicate clearly with team and management.
• Willingness to work early mornings and late evenings, including weekends.
• Comfort with lifting 50+ pounds as part of stocking duties.

Responsibilities

• Run assigned shifts as store lead in the absence of management.
• Unpack stock deliveries and maintain pace in the store.
• Provide excellent customer service across the store, not just at the registers.
• Keep the store clean and organized from parking lot to warehouse.
• Learn bakery, produce, and weekly promotional setup tasks.
• Communicate clearly with management and colleagues to complete tasks.

Skills

Customer service

Team player

Communication skills

Physical stamina

Flexible schedule

Job description

Summary

Shift Leads provide our customers with the shopping experience that Lidl is famed for in 30 countries. You won’t be just a stocker or cashier. You will be involved in every part of the store’s operations, including stocking, cleaning, bakery operations, non-food merchandising, and more! Our most successful shift leads thrive in a fast-paced environment and are open-minded to different ways of doing business. They know that open communication and feedback is integral to professional development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• While serving as the store responsible person, run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations.
• Unpack stock as deliveries arrive in store, maintaining a quick pace
• Provide excellent customer service, not only on the registers but throughout the store by helping customers with questions and locating items for them
• Ensure that the entire store is clean and organized throughout your shift, from the parking lot, to the sales floor, to the breakroom and warehouse
• Expand your knowledge of our business by learning and completing tasks in our bakery, produce area, and weekly promotional set-up
• Communicate clearly with management and colleagues to complete tasks as needed, overall team player

What You’ll Need

• Must be 21 years or older
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The flexibility to start an early shift at 5am or finish a late shift at 11pm, including weekends
• A positive attitude in the face of changing priorities
• A friendly communication style with your team and customers
• The drive to work hard in a fast-paced environment

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees, regardless of hourly status, are eligible to receive the following benefits:

• Starting pay of $18.00 per hour
• 10% employee-only discount on purchases made at Lidl stores
• Medical & Prescription | Dental | Vision coverage
• Paid Time Off (PTO) to use for sickness or vacation
• Dedicated training plans to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.