Shift Lead - Charlotte, NC (W Mallard Creek) (Eligible for $3/Hour Premium for Qualifying Shifts)

Lidl US, LLC; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical & Prescription | Dental | Vis

PTO (Paid Time Off)

401k Plan (+ 5% match)

Voluntary Life & AD&D Insurance

Total Well-Being Program

DailyPay access to earned wages

Employee discount

Job summary

Lidl US is seeking a Shift Lead to oversee store operations during assigned shifts, acting as the store responsible person in the absence of management. You will unpack deliveries, assist customers, and supervise cleanliness and organization across the store.

The role requires friendly communication, a proactive attitude, and the ability to work early mornings or late evenings, including weekends, in a fast-paced environment. Join a team focused on high-quality, low-price shopping.

Qualifications

• Must be 21 years or older.
• Ability to lift, move, carry, or slide product over 50 pounds.
• Ability to reach above head to heights greater than 10 inches.
• The flexibility to start an early shift at 5am or finish a late shift at 11pm, including weekends.
• A positive attitude in the face of changing priorities.
• A friendly communication style with your team and customers.
• The drive to work hard in a fast-paced environment.

Responsibilities

• As the store responsible person, run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth operations.
• Unpack stock as deliveries arrive, maintaining a quick pace.
• Provide excellent customer service on registers and throughout the store.
• Keep the entire store clean and organized during your shift, from parking lot to breakroom and warehouse.
• Learn and complete tasks in bakery, produce, and weekly promotional set-up.
• Communicate clearly with management and colleagues to complete tasks as a team.

Skills

Customer service

Communication

Teamwork

Adaptability

Shift leadership

Job description

Summary

Shift Leads provide our customers with the shopping experience that Lidl is famed for in 30 countries. You won’t be just a stocker or cashier. You will be involved in every part of the store’s operations, including stocking, cleaning, bakery operations, non-food merchandising, and more! Our most successful shift leads thrive in a fast-paced environment and are open-minded to different ways of doing business. They know that open communication and feedback is integral to professional development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• While serving as the store responsible person, run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations.
• Unpack stock as deliveries arrive in store, maintaining a quick pace
• Provide excellent customer service, not only on the registers but throughout the store by helping customers with questions and locating items for them
• Ensure that the entire store is clean and organized throughout your shift, from the parking lot, to the sales floor, to the breakroom and warehouse
• Expand your knowledge of our business by learning and completing tasks in our bakery, produce area, and weekly promotional set-up
• Communicate clearly with management and colleagues to complete tasks as needed, overall team player

What You’ll Need

• Must be 21 years or older
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The flexibility to start an early shift at 5am or finish a late shift at 11pm, including weekends
• A positive attitude in the face of changing priorities
• A friendly communication style with your team and customers
• The drive to work hard in a fast-paced environment

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees, regardless of hourly status, are eligible to receive the following benefits:

• Starting pay of $18.50 per hour
• 10% employee-only discount on purchases made at Lidl stores
• Medical & Prescription | Dental | Vision coverage
• Paid Time Off (PTO) to use for sickness or vacation
• Dedicated training plans to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.