Shift Lead - Richmond, VA (W. Broad St) (Eligible for $3/Hour Premium for Qualifying Shifts)

Lidl US; Richmond (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Starting pay $19.00/hour

30% employee discount

Medical & Prescription | Dental | Vis

Paid Time Off (PTO)

401k Plan (+ company match)

Voluntary Life & AD&D Insurance

Total Well-Being Program

DailyPay

Job summary

Lidl US is seeking a Shift Lead to perform high-impact tasks that enhance the customer shopping experience and step in for store leadership when needed. This role balances back-of-house administration with the fast-paced Lidl environment, offering competitive benefits and a team culture built on grit and precision.

The Shift Lead will uphold standards, run shifts in the manager’s absence, handle inventory, stocking, pricing, and timekeeping, and adapt quickly to changing priorities while

Qualifications

• High School Diploma or GED required.
• Must be 21 years of age or older.
• Positive attitude and strong work ethic.
• Effective, friendly, professional communication skills.
• Ability to multitask and adapt to changing priorities in a fast-paced environment.
• Ability to lift, carry, move, or slide products up to 45 lbs. and reach above head height.
• Authorization to work in the United States.
• Ability to obtain and maintain ServSafe certification.
• Ability to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

• Uphold Lidl's standards for cleanliness, freshness, product availability, and customer service throughout the store.
• Run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth operations and supporting front-end flow.
• Carry out key operational tasks such as inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping procedures.
• Follow stock handling processes, including receiving inventory, write-offs, and returns, to support availability and reduce shrink.
• Encourage timely task completion by focusing on priorities and setting a strong example during the shift.
• Flex between stocking, cleaning, and promotional merchandising to meet store needs.
• Perform other duties as assigned.

Skills

Positive attitude

Strong work ethic

Willingness to learn

Communication skills

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Summary

The Shift Lead is a highly experienced team member who performs complex, high-impact tasks to enhance the customer shopping experience and steps in for store leadership when needed. Our most successful Shift Leads are quick learners who thrive at balancing back-of-house administrative responsibilities with the fast-paced precision that defines Lidl's operations in over 31 countries. Lidl is a fast-paced, hands-on environment where everyone pitches in - from stocking shelves to keeping the store clean. We offer competitive benefits and a team culture that values grit, precision, and pride in a job well done.

What You'll Do

• Uphold Lidl's standards for cleanliness, freshness, product availability, and customer service throughout the store


• While serving as the Shift Lead, run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations, supporting front-end flow, and responding to customer concerns as needed


• Additionally, when acting in the capacity of the Shift Lead, carry out key operational tasks such as inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping procedures


• Follow established processes for stock handling, including receiving inventory, write-offs, and returns, to support availability and reduce shrink


• Encourage timely and accurate task completion by maintaining focus on priorities and setting a strong example during the shift


• Flex between operational responsibilities such as stocking, cleaning, and promotional merchandising to meet store needs


• Perform other duties as assigned

What You'll Need

• High School Diploma or GED


• Must be 21 years of age or older


• Positive attitude, strong work ethic, and willingness to learn multiple roles quickly


• Effective, friendly, and professional communication skills


• Ability to multitask and adapt quickly to changing priorities in a fast-paced environment-paced environment


• Ability to lift, carry, move, or slide products up to and in excess of 45 lbs. and reach above head height (10+ inches) frequently


• Authorization to work in the United States


• Ability to obtain and maintain ServSafe certification


• Ability to obtain and maintain state-specific store alcohol licensing as needed

What You'll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That's why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees, regardless of hourly status, are eligible to receive the following benefits:

• Starting pay of $19.00 per hour


• 10% employee-only discount on purchases made at Lidl stores


• Medical & Prescription | Dental | Vision coverage


• Paid Time Off (PTO) to use for sickness or vacation


• Dedicated training plans to ensure you are set up for success


• 401k Plan (+ 5% company match)


• Voluntary Term Life & AD&D Insurance


• Total Well-Being Program


• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.