Shift Lead: Veterinary Team Leader & Client Care

Medical Management International, Inc.; San Leandro (CA); On-site; USD 31,684 - 39,950; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Job summary

Banfield Pet Hospitals in San Leandro, CA is seeking a dedicated paraprofessional to support the veterinary team with leadership and paraprofessional duties, ensuring top-quality care and smooth clinic operations.

The role involves assisting the Practice Manager, educating clients about wellness plans, and maintaining accurate medical records while delivering exceptional client service in a fast-paced environment.

Qualifications

• Associate’s degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Two years experience (healthcare, veterinary profession, service-type industry, etc.) required, with six months experience at Banfield preferred.
• Prior supervisory experience preferred.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Perform the duties of a CSC and/or veterinary assistant/technician, including promoting hospital services and managing client flow.
• Educate clients about wellness plans, preventive care, and hospital services.
• Assist with surgery as applicable and monitor hospitalized pets within state acts.
• Ensure safety and clean, organized treatment areas and labs.
• Provide professional client service, ensuring accurate documentation and timely invoicing.

Skills

Priority Setting

Approachability

Directing Others

Conflict Management

Customer Focus

Peer Relationships

Communication Skills

Functional/Technical Skills

Action Oriented

Motivating Others

Education

Associate degree

Vet tech certification

Job description

Banfield Pet Hospitals in San Leandro, CA is seeking a dedicated paraprofessional to support the veterinary team with leadership and paraprofessional duties, ensuring top-quality care and smooth clinic operations.

The role involves assisting the Practice Manager, educating clients about wellness plans, and maintaining accurate medical records while delivering exceptional client service in a fast-paced environment.