Shift Lead — Team Leader & Guest Experience

JAI Restaurant Group; Decatur (GA); On-site; USD 16,531 - 24,796; Full time

Job summary

JAI Restaurant Group in Decatur, Georgia, is seeking a Shift Lead to support the Restaurant General Manager. The ideal candidate will effectively run shifts, ensure food quality, and maintain a safe work environment. Responsibilities include solving customer complaints, providing positive feedback to Team Members, and adhering to operational procedures. This role requires strong problem-solving skills and effective communication within the team. Join us in ensuring a welcoming atmosphere for both employees and customers.

Qualifications

• Ability to solve problems and handle customer complaints efficiently.
• Willingness to help and guide others in the team.
• Effective communication skills with management and team members.

Responsibilities

• Support the Restaurant General Manager by running shifts effectively.
• Ensure Team Members complete all assigned duties.
• Maintain a safe and welcoming environment for customers and Team Members.

Job description

JAI Restaurant Group in Decatur, Georgia, is seeking a Shift Lead to support the Restaurant General Manager. The ideal candidate will effectively run shifts, ensure food quality, and maintain a safe work environment. Responsibilities include solving customer complaints, providing positive feedback to Team Members, and adhering to operational procedures. This role requires strong problem-solving skills and effective communication within the team. Join us in ensuring a welcoming atmosphere for both employees and customers.