Shift Lead — Lead Great Shifts & Customer Service

JAI Taco Atlanta; Decatur (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A franchisee of a popular fast-food chain in Decatur, Georgia is looking for a Shift Lead to support the Restaurant General Manager by overseeing shifts and maintaining high standards. The Shift Lead will manage Team Members to ensure duties are completed effectively, handle customer complaints with a smile, and maintain a safe dining environment. Ideal candidates should exhibit leadership qualities and be prepared to guide and support their team while upholding food safety standards.

Qualifications

• Ability to solve customer complaints quickly.
• Strong communication skills with management and team members.
• Willingness to take ownership and guide others.

Responsibilities

• Support the Restaurant General Manager by running effective work shifts.
• Ensure Team Members complete assigned duties.
• Provide a safe environment for Team Members and customers.

Job description

A franchisee of a popular fast-food chain in Decatur, Georgia is looking for a Shift Lead to support the Restaurant General Manager by overseeing shifts and maintaining high standards. The Shift Lead will manage Team Members to ensure duties are completed effectively, handle customer complaints with a smile, and maintain a safe dining environment. Ideal candidates should exhibit leadership qualities and be prepared to guide and support their team while upholding food safety standards.