Shift Lead: Guest Experience Champion

JAI Restaurant Group; Jonesboro (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

JAI Restaurant Group in Jonesboro, GA is hiring a Shift Lead to support the Restaurant General Manager by overseeing shifts and maintaining high Taco Bell standards. The role involves solving customer complaints, providing feedback to team members, and ensuring a safe work environment. Candidates should have strong problem-solving skills and a commitment to service excellence. This position is essential for delivering quality food and an enjoyable customer experience.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Skilled in providing constructive feedback to team members.
• Open and honest communication with management.

Responsibilities

• Ensure team members complete assigned duties.
• Serve safe and quality food in a friendly manner.
• Maintain a safe workplace for team members and customers.

Job description

JAI Restaurant Group in Jonesboro, GA is hiring a Shift Lead to support the Restaurant General Manager by overseeing shifts and maintaining high Taco Bell standards. The role involves solving customer complaints, providing feedback to team members, and ensuring a safe work environment. Candidates should have strong problem-solving skills and a commitment to service excellence. This position is essential for delivering quality food and an enjoyable customer experience.