Shift Lead - Lead Team, Drive Guest Satisfaction

Taco Bell; Dacula (GA); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships

Job summary

A popular fast-food restaurant chain is looking for a Shift Lead in Dacula, Georgia. This role requires taking charge of team performance and ensuring customer satisfaction while managing shifts. Responsibilities include executing safety protocols, resolving complaints, and training team members. Ideal candidates should have restaurant experience, strong communication skills, and the ability to motivate others. The position offers competitive pay, flexible schedules, scholarship programs, and various employee benefits.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Physical dexterity required.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee Team Members' completion of Shift Excellence tasks.
• Resolve customer complaints quickly.
• Assist the GM with facility maintenance.

Skills

Restaurant/retail experience

Excellent communication skills

Leadership skills

Basic math skills

Conflict resolution

Job description

A popular fast-food restaurant chain is looking for a Shift Lead in Dacula, Georgia. This role requires taking charge of team performance and ensuring customer satisfaction while managing shifts. Responsibilities include executing safety protocols, resolving complaints, and training team members. Ideal candidates should have restaurant experience, strong communication skills, and the ability to motivate others. The position offers competitive pay, flexible schedules, scholarship programs, and various employee benefits.