Shift Lead & Team Coach — Fast, Friendly Service

Tim Hortons; Town of Henrietta (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Training for leadership

Job summary

Tim Hortons in Henrietta, NY seeks an Hourly Shift Coordinator to guide the team during each shift and ensure smooth restaurant operations. You will collaborate with managers to coach Team Members, maintain cash controls, inventory, and deliveries, and uphold Tim Hortons standards while delivering great guest experiences.

The role emphasizes steady leadership, clear communication, and a supportive approach to help the team succeed during busy shifts and peak times.

Qualifications

• 18+ years old with a High School Diploma or GED.
• Experience in restaurants, retail, or another fast-paced environment.
• Strong communication skills with a people-first attitude.
• Ability to motivate others and resolve problems during busy shifts.

Responsibilities

• Guide Team Members to deliver fast, friendly, accurate service in clean surroundings.
• Lead the floor by coaching and supporting Team Members to build confidence and skills.
• Maintain operations with cash controls, inventory checks, and deliveries.
• Uphold Tim Hortons standards by leading by example and supporting the team.

Skills

Leadership

Communication

Coaching

Problem solving

Team motivation

Education

High School Diploma or GED

Job description

Tim Hortons in Henrietta, NY seeks an Hourly Shift Coordinator to guide the team during each shift and ensure smooth restaurant operations. You will collaborate with managers to coach Team Members, maintain cash controls, inventory, and deliveries, and uphold Tim Hortons standards while delivering great guest experiences.

The role emphasizes steady leadership, clear communication, and a supportive approach to help the team succeed during busy shifts and peak times.