Hourly Shift Coordinator

Tim Hortons; Town/Village of East Rochester (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership training

Growth opportunities

Paid time off

Health benefits

401(k)

Job summary

Tim Hortons East Rochester is seeking an Hourly Shift Coordinator to lead the floor during each shift, guiding team members, ensuring quick, friendly service, and upholding brand standards in a fast-paced restaurant.

You’ll work closely with restaurant leadership to oversee daily operations, coach staff, and maintain guest-focused service. The role emphasizes clear communication, reliability, and teamwork on every shift.

Qualifications

• At least 18 years of age with a High School Diploma or GED.
• Experience in restaurants, retail, or another fast-paced environment.
• A people-first attitude with strong communication skills and a supportive approach.
• Confidence motivating others and solving problems during busy shifts.
• A commitment to creating welcoming guest experiences, upholding Tim Hortons standards, and learning new responsibilities.

Responsibilities

• Support the shift by guiding Team Members to deliver fast, friendly, and accurate service in clean surroundings.
• Lead the team on the floor by coaching, encouraging, and helping Team Members build confidence and skills.
• Keep operations running smoothly by following cash controls, completing inventory checks, and receiving deliveries.
• Uphold Tim Hortons® standards by leading by example and stepping in where needed to support the team.

Skills

Strong communication

Leadership

Problem solving

People-first attitude

Education

HS Diploma or GED

Job description

Location: 908 Fairport Rd, EAST ROCHESTER, NY, 14445

Tim Hortons® Hourly Shift Coordinator

You belong here. Support the shift. Welcome to Tim Hortons. Tim Hortons is built on warmth and the comfort of daily rituals - brought to life by the people behind them.

As an Hourly Shift Coordinator (HSC), you play an important leadership role during each shift, helping the team stay organized, supported, and focused on creating great guest experiences. You'll work closely with the Restaurant General Manager and Assistant Managers to guide the floor, support Team Members, and keep the restaurant running smoothly. This role is about steady leadership, clear communication, and showing up for both your team and your guests.

What You'll Do

• Support the shift by guiding Team Members to deliver fast, friendly, and accurate service in clean surroundings
• Lead the team on the floor by coaching, encouraging, and helping Team Members build confidence and skills
• Keep operations running smoothly by following cash controls, completing inventory checks, and receiving deliveries
• Uphold Tim Hortons® standards by leading by example and stepping in where needed to support the team

What You'll Bring

• At least 18 years of age with a High School Diploma or GED
• Experience in restaurants, retail, or another fast-paced environment
• A people-first attitude with strong communication skills and a supportive approach
• Confidence motivating others and solving problems during busy shifts
• A commitment to creating welcoming guest experiences, upholding Tim Hortons® standards, and learning new responsibilities

Why You'll Love It Here

• Weekly pay
• Meal discounts
• Quarterly Bonus
• Flexible schedules
• Training that builds leadership skills
• Opportunities to grow into Hourly Shift Coordinator & beyond
• Paid time off
• Medical, dental, vision & 401(k)
• Recognition programs, and more
• Benefits vary by location & eligibility.

Pay Range

$17.50 - $18.00 per hour Actual pay varies based on experience, training, location, and other relevant factors. Where required by law, the posted pay range reflects the full range for the role in the relevant location. Hourly employees are eligible for overtime according to applicable federal, state and local laws, as well as Company policy.

Tim Hortons® - People Behind Everyday Moments.

We are an equal opportunity employer.