Shift Lead & Team Coach — Bakery & Guest Experience

Krispy Kreme; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

Employee discount program

401K plan

PTO

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme is seeking a qualified individual to manage and build a team in our retail environment. Responsibilities include employee management and exceptional customer service.

A high school diploma and 5 years of food service or retail experience are required. You will assist in various managerial tasks including recruiting, training, and financial operations while ensuring high standards of cleanliness and customer satisfaction.

Qualifications

• 5+ years of experience in food service or retail industry.
• At least 2 years of management experience.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees.
• Assist in recruiting, hiring, training, and dispute resolution.
• Maintain knowledge of products and promotions.
• Handle cash and complete financial reporting.
• Ensure equipment and resources are operational.
• Maintain shop sanitation and cleanliness.
• Provide exceptional customer service.

Skills

Team management

Communication skills

Recruiting

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

Krispy Kreme is seeking a qualified individual to manage and build a team in our retail environment. Responsibilities include employee management and exceptional customer service.

A high school diploma and 5 years of food service or retail experience are required. You will assist in various managerial tasks including recruiting, training, and financial operations while ensuring high standards of cleanliness and customer satisfaction.