Shift Lead – Store Ops & Customer Experience

Walgreens; Gary (IN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Gary, IN seeks a Store Associate to help run daily store operations, open and close the store when management is unavailable, handle cash and refunds, and assist customers with products and services.

You will ensure accurate pricing, maintain displays, assist with inventory, and deliver a consistently friendly, helpful shopping experience. Fluency in English and at least one year of retail leadership is required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and store opening/closing procedures.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Delivers a distinctive and delightful customer experience across interactions.

Skills

Leadership experience

Customer service

Communication

Cash handling

English fluency

Store operations

Inventory control

Tools

POS system

Job description

Walgreens in Gary, IN seeks a Store Associate to help run daily store operations, open and close the store when management is unavailable, handle cash and refunds, and assist customers with products and services.

You will ensure accurate pricing, maintain displays, assist with inventory, and deliver a consistently friendly, helpful shopping experience. Fluency in English and at least one year of retail leadership is required.