Shift Lead - Store Ops & Customer Experience

CVS Health; Detroit Lakes (MN); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Minnesota seeks a Shift Supervisor to support store management in delivering excellent customer service and store execution. You will lead staff when managers are not onsite and ensure opening and closing procedures are completed accurately.

The role requires flexibility for early mornings, overnights and weekends, a high school diploma or equivalent, and a commitment to customer care. This is a full-time, 40-hour-per-week position with a comprehensive benefits package.

Qualifications

• Deductive reasoning and analytical thinking with basic computer skills.
• Strong communication and supervision abilities.
• Flexibility to work early mornings, overnights, and weekends.

Responsibilities

• Lead store staff when no manager is on site and ensure smooth operations.
• Support customer service efforts and resolve customer issues per policy.
• Promote CVS customer service culture and protect confidentiality.
• Price merchandise, stock shelves, and execute displays and inventory.
• Reset departments following planogram guidelines (POGs) and seasonal updates.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Tools

POS/retail software

Job description

CVS Health in Minnesota seeks a Shift Supervisor to support store management in delivering excellent customer service and store execution. You will lead staff when managers are not onsite and ensure opening and closing procedures are completed accurately.

The role requires flexibility for early mornings, overnights and weekends, a high school diploma or equivalent, and a commitment to customer care. This is a full-time, 40-hour-per-week position with a comprehensive benefits package.