Shift Lead — Store Operations & Customer Experience

Walgreens; Warrensburg (MO); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

Walgreens in Warrensburg, MO is seeking a capable store associate responsible for opening/closing the store, handling cash, assisting customers, and ensuring inventory integrity. You will support leadership in daily operations, employee coaching, and maintaining store standards to deliver exceptional service.

The role emphasizes customer engagement, accurate pricing, and compliance with local regulations while supporting pharmacy window operations as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including system start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain accurate inventory counts and on-hand quantities across departments.

Skills

Leadership

Customer service

English fluency

Store operations

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Warrensburg, MO is seeking a capable store associate responsible for opening/closing the store, handling cash, assisting customers, and ensuring inventory integrity. You will support leadership in daily operations, employee coaching, and maintaining store standards to deliver exceptional service.

The role emphasizes customer engagement, accurate pricing, and compliance with local regulations while supporting pharmacy window operations as needed.