Shift Lead Shift Manager

Happy Hen Inc - Popeye's; Webb City (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading fast-food restaurant as a Restaurant Shift Lead/Shift Manager, where you'll drive operational excellence and guest satisfaction. This role offers a pathway to becoming an Assistant Manager, overseeing multiple outlets and contributing to the company's growth. Enjoy a supportive environment that fosters personal and professional development.

Benefits

Free Food (1 Meal)

Opportunity to take GM spot (new 5 stores) - Performance Based

Weekly Payout

Flexible schedule

Training & development

Qualifications

• Must be 18 years of age or older.
• Previous QSR Management Experience is a plus.

Responsibilities

• Oversee overall operation of the restaurant according to standards.
• Ensure guest satisfaction and service speed.
• Hire, train, and develop employees.

Skills

Leadership

Customer Service

Inventory Management

Job description

Benefits:

Free Food (1 Meal)

Opportunity to take GM spot (new 5 stores) - Performance Based

Weekly Payout

Flexible schedule

Training & development

Join our team as a Restaurant Shift Lead/Shift Manager and take the lead in delivering exceptional guest experiences and operational excellence. As a key member of our team, you'll provide positive leadership to ensure great service while driving top-line sales and profitability. Responsibilities include overseeing the overall operation of the restaurant according to Popeyes and franchisee standards, and ensuring compliance with all applicable laws.

Seize the opportunity to embark on a journey of learning and growth with us! We are thrilled to offer you the chance to pave your path towards becoming a future Assistant Manager, responsible for overseeing the operations of not only our Webb City outlet but also five upcoming outlets on the horizon.

As part of our team, you will be immersed in a supportive environment that fosters both personal and professional development. You will have the opportunity to learn the ins and outs of our business, from inventory management to customer service excellence, as you work your way towards a leadership role.

With each new outlet, you will be at the forefront of our expansion, utilizing your skills and expertise to ensure the success of each location. Your dedication and hard work will not only contribute to the growth of our company but also propel your own career to new heights.

If you are a motivated individual with a passion for retail and a drive to excel, we invite you to join us on this exciting journey. Take the first step towards a fulfilling career as a Assistant Manager by applying today!

Restaurant Shift Lead/Shift Manager Responsibilities:

Product Quality- Maintaining company standards

Guest Services - ensures guest satisfaction and service speed

Hire, train, and develop their employees

Plan, monitor, appraise and review their employees' job performance

Provide coaching and feedback; discipline when appropriate

Ensure all shifts are appropriately staffed to achieve guest service goals

Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws

Ensure Brand standards and systems are executed

Manage control costs to help maximize profitability

Execute new product roll-outs including team training, marketing, and sampling

Administration tasks, inventory, ordering, timekeeping

Requirements:

Must be 18 years of age or older

Previous QSR Management Experience is a plus