Shift Lead: Service Champion & Team Coach

JAI Taco Atlanta; Riverdale Park (MD); On-site; USD 19,286 - 24,796; Full time

Job summary

A Taco Bell franchise in Riverdale Park, MD is seeking a Shift Lead to assist the Restaurant General Manager in ensuring smooth operations. Responsibilities include helping team members fulfill their duties, managing customer complaints, and maintaining safety and food quality standards. This role is essential for creating a positive Work environment for both the team and customers, with a focus on effective communication and problem-solving skills.

Qualifications

• Ability to manage customer complaints effectively and maintain a positive atmosphere.
• Willingness to provide constructive feedback to team members.
• Open and honest communication with restaurant management.

Responsibilities

• Run shifts effectively while adhering to Taco Bell standards.
• Ensure team members fulfill their assigned duties.
• Guarantee the restaurant is a safe environment for staff and customers.

Skills

Customer service skills

Team communication

Problem-solving

Job description

A Taco Bell franchise in Riverdale Park, MD is seeking a Shift Lead to assist the Restaurant General Manager in ensuring smooth operations. Responsibilities include helping team members fulfill their duties, managing customer complaints, and maintaining safety and food quality standards. This role is essential for creating a positive Work environment for both the team and customers, with a focus on effective communication and problem-solving skills.